Gift Voucher Terms
Gift vouchers are valid for 365 days from the date of purchase.
Vouchers must be used within this period and cannot be extended.
Bookings are subject to availability, so we recommend booking in advance.
Gift vouchers are non-refundable and cannot be exchanged for cash.
Vouchers are valid for the experience purchased (Single Session or Private Sauna (including at your location), etc.
If a booking is cancelled or changed, our standard cancellation policy applies.
Lost or expired vouchers cannot be replaced.
Nordic Sauna reserves the right to make reasonable changes to schedules, locations or availability if required.
Multi-Session Pass Terms
Valid for 365 days from the date of purchase. Expiry dates cannot be extended.
Valid for scheduled Nordic Sauna sessions at Hedgerows, unless otherwise stated.
Advance booking is required and all bookings are subject to availability.
Passes may be used by the purchaser or shared with others.
1 session = 1 person.
Example: If two people attend, 2 sessions will be deducted. Multiple sessions may be used in one booking.Passes are non-refundable and cannot be exchanged for cash.
Missed bookings or late cancellations may result in a session being deducted in accordance with our cancellation policy.
Passes exclude special events, workshops, or private bookings unless specifically stated.
Nordic Sauna reserves the right to make reasonable changes to schedules, locations, or availability if required.