Nordic Sauna Terms & Conditions

By booking or using our sauna, you agree to the following terms.

1. Health & Personal Responsibility

  • Sauna and cold water exposure involve risks, including overheating, dehydration, dizziness, fainting, and cardiovascular stress.

  • By attending, you confirm that you are physically able to participate and have no medical conditions that make heat or cold water exposure unsafe for you.

  • If you have health concerns (heart issues, blood pressure problems, epilepsy, pregnancy, etc.), consult a doctor before you book a session.

  • You take full responsibility for your own health, decisions, and participation.

  • You participate at your own risk.

2. Assumption of Risk

  • By using our facilities, you accept all risks associated with sauna and cold water exposure and understand that participation is voluntary.

3. Safety Rules

  • No alcohol or drug use before or during your session. We may refuse entry if we believe you are under the influence.

  • Sauna sessions should be 5–15 minutes at a time, with cooling breaks in between. Exceeding 15 minutes per session may increase risk of overheating.

  • Stay hydrated and avoid eating heavy meals before your session.

  • Remove all metal jewelry before entering.

  • Swimwear is required (no nudity).

  • No phones or devices in the sauna.

  • Do not touch the stove or heater surface.

  • Only pour water on the stones gently and with consideration for others.

  • Glass or metal drink bottles are not allowed inside the sauna.

  • Barefoot only in the sauna; feet must be rinsed in the provided tub before each entry for hygiene and safety.

4. Age Restrictions

  • Guests under 16 are not permitted. ID may be requested to verify age.

5. Group Bookings

  • If you book for a group, you are responsible for sharing these terms and safety guidelines with everyone attending.

6. Sauna delivery

  • Delivery within 20 km of Blenheim central is complimentary. Beyond that, delivery fees apply.

7. Cold Water Exposure & Bucket Showers

  • Cold water exposure or bucket showers are optional.

  • They carry risks such as cold shock, dizziness, and cardiovascular stress.

  • Use caution and participate only if you are confident it is safe for you.

8. Behaviour & Conduct

  • Be respectful of other guests and staff.

  • Abusive, unsafe, or disruptive behaviour may result in removal without refund.

9. Property & Belongings

  • You are responsible for your personal belongings.

  • Nordic Sauna is not liable for lost, damaged, or stolen items.

10. Damage to Equipment

  • Guests are responsible for any damage caused to the sauna, stove, buckets, or equipment due to misuse or failure to follow instructions.

11. Cancellations, Changes & Refunds

  • Full payment is required at the time of booking.

  • Cancellations or changes must follow the timeframes listed on our website.

  • Refunds or credits are provided according to our cancellation policy.

  • We may cancel or reschedule sessions due to weather, maintenance, safety concerns, or operational requirements.

12. Right to Refuse Service

  • We may refuse entry or end a session if we believe it is unsafe for you or others to continue.

13. Liability & Guest Responsibility

  • Guests are responsible for any injury, damage, or costs resulting from their own actions or failure to follow instructions. Nordic Sauna is not liable for these or any other injury, illness, loss, or damage, including slips, falls, burns, reactions to heat or cold, or equipment misuse.

  • You attend and use the facilities entirely at your own risk.